Avis Stream CONCENTRIX Angers
Savez-vous ce qui se passe chez Stream CONCENTRIX , car depuis longtemps il n'y a pas d'infos sur cette entreprise? Nous espérons de nouvelles informations sur le travail.
offres d'emplois Stream CONCENTRIX
Offres d'emploi trouvées dans internet
Technicien de support - WORK IN BULGARIA Angers
OPPORTUNITY TO WORK IN BULGARIA - RELOCATION FACILITIES
FRENCH AND ENGLISH TECHNICAL SUPPORT
Responsibilities:Answer telephone calls and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers. Validate customer service entitlements. Provide Hardware and Software Telephone support with a goal to meet set targets consistently. Assume responsibility and ownership for all relevant customer queries. Escalate calls that cannot be resolved locally, as appropriate. Obtain accurate customer details and amend call-handling system when applicable. Positively manage internal relationships. Contribute positively towards the achievement of performance targets in all aspects of the teams’ activities. Use and improve Knowledge Bases through feedback. Ensure through team work that all Service Level Agreements (SLAs) are met consistently.
Requirements:High School Diploma/GED (BAC) English: Intermediate French: Fluent
APPLY DIRECTLY ON THE LINK BELOW:
Working shifts hours: 08:00 – 19:00 Mo-Fr, no weekend shifts
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Type d'emploi : Temps plein, CDI