MASTERCARD FRANCE Salaire
Paris
112 AVENUE KLEBER, 75116 PARIS
Les salaires sur les positions chez MASTERCARD FRANCE
MASTERCARD FRANCE recrute pour des postes:
delivery manager
Exigences
- are you passionate about innovative payment products ?
- good knowledge of financial industry/banking operations and business practices with a strong focus on credit and debit cards
- needs to be able to work independently but also in team
- do you like to project manage complex projects ?
- must demonstrate effective leadership, communication and negotiation skills
- strong analytical/problem solving and planning skills
Responsabilité
- analyze and optimize customer operational performance
- act as escalation contact for all service level, operational issues.Ensure problems of varying complexity are resolved to the customer's satisfaction and take accountability for the customer's overall delivery satisfaction with MasterCard
- ensure the end-to-end delivery of business initiatives for the markets.Take ownership of the delivery of solutions after the sale has completed by initiating and driving the complete implementation process with delivery units such as product, franchise and technology, to ensure business requirements are fulfilled and product readiness is guaranteed.Act as key point of contact with customer and sales team.This requires a tight collaboration with different functional entities within Customer Delivery and throughout MasterCard
- customer Delivery Managers take responsibility for working with every stakeholder, internally and externally, to ensure successful delivery of our products in the different markets
- participate in initiatives to improve MasterCard services and delivery processes
- due to COVID-19, most of our employees are working from home