assistant manager
8 fois dans les derniers 244 jours, dernièrement 2022-02-10
Responsabilités
- act as a sales leader liaison between Sales Professionals and Sales Managers
- use sales reporting tools to create recommendations for increasing sales
- regularly communicate corporate strategies and initiatives to Sales Professionals to increase sales
Voir plus +15 - partner with Sales Manager to deliver monthly and quarterly sales plan achievement and sales strategy for Sales Professionals
- utilize informal methods of feedback, e.g. real-time on-the-floor feedback, ensuring feedback to each member of the sales team each week, with an emphasis on performance strengths
- partner with Sales Manager to execute Clienteling Program to develop new customer base and grow the existing business
- and product launches
- set the teams suitable targets and manage commercial activity with the help of performance indicator
- achieve and/or Exceed Sales Plan: Partner with Sales Manager to create, communicate and execute a vision for the sales team
- proactively manage performance by holding frequent performance check-ins with all staff, providing ongoing constructive performance feedback and coaching
- support key Company, Regional, and Local events
- foster a store environment of Service Excellence- define, model and hold teams accountable for demonstrating the behaviors that enhance customer engagement, build enduring relationships and represent Tiffany Brand values throughout the market
- ensure that brand standard levels are maintained and appropriate resources are allocated for client development events and campaigns, by partnering with Merchandising, Marketing and other groups as applicable
- assist in managing current TR Customer base by cultivating new relationships and migrating existing customers at higher levels
- ensure all day to day activities support the key retail strategies and current initiatives in order to drive the success of various types of business
- execute action plans that support improvement of employee survey results
- support key Company, Regional, and Local events - and product launches - with strategic client attendance and sales results
- partner with Sales Manager to use the Power of Blue coaching tool to ensure employees are providing a consistent luxury experience
Exigences
- experience in sales generation and managing the achievement of sales results
- flexibility to work non-traditional hours, including days, nights, weekends and holidays
- the ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
Voir plus +14 - strong verbal and written communication skills
- proven ability and desire to work in a fast-paced, changing environment
- required Qualifications/Primary Job Requirements Minimum of 1-2 years of management experience in retail or luxury retail or relevant customer related experience
- flexibility to work in various roles based on business needs
- must have authorization to work in the United States or in the country where the position is based
- preferred Qualifications/Primary Job Requirements A college/university degree
- preferred Qualifications/Primary Job RequirementsA college/university degree.Graduate gemologist degree or previous Gemological Institute of America course work is preferred.Sales experience in retail or luxury retail or relevant customer related experience
- tiffany & Co. employs innovative, collaborative and positive people who are passionate about luxury, sales and customer service. In return Tiffany employees receive excellent rewards, benefits as well as training and development opportunities
- graduate gemologist degree or previous Gemological Institute of America course work is preferred
- the ideal candidate will have least 3-5 years of managerial experience in retail or luxury retail or relevant customer related experience and a former experience in managing the achievement of sales results
- tiffany employees are passionate, kind and professionally committed
- sales experience in retail or luxury retail or relevant customer related experience
- tiffany & Co….. the name instills images of Beauty, Romance and the iconic Blue Box
- the Assistant Store Manager is the team leader, an individual that locally builds a climate of the Tiffany Experience and client development by maximizing the performance of motivated, innovative, enthusiastic and engaged employees who are sales plan achievers
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