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Customers appreciate that delivery times are respected and that products often arrive quickly and in good condition.
Some reviewers mention that Dimipro offers competitive pricing, with products being cheaper than elsewhere.
There is positive feedback about their responsiveness in resolving refund issues, though this seems sporadic.
Numerous reviewers complain about poor customer service, noting difficulty in reaching the company and a lack of response to emails and calls.
Several customers have experienced issues with damaged goods on arrival, with the company refusing refunds or assistance.
There are reports of long delays in processing refunds, sometimes taking several months or never arriving.
Installation services are often not honored, despite being paid for, which frustrates many customers.
There are serious allegations of dishonesty in handling returns and refunds, with claims of the company returning different products and refusing legitimate claims.
Negative feedback highlights a lack of professionalism and aggressive responses from the company during complaint handling.
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